The goal of communication isn't just an exchange of words, it's a transfer of meaning.

It's about us. But it's also not about us.

You won't always be able to relate to someones circumstance, but there's a good chance you could relate to the context.

You might know that I'm an author, trainer, coach, speaker and facilitator. I'm also a runner, a creative and a very bad dancer.

You don't have to agree with a person to show empathy. You do need to understand.

People who lead with a strong Empathy theme sense other people’s feelings and lead more intuitively and emotionally. For those with this as a lesser theme, it can seem as though…

As we live and lead in a world that can feel increasingly polarised, we need empathy now more than ever.

"Stop!" If a stranger approached you on the street shouting it, would you?

A few years ago I was coaching an executive who was leading her team through the rollout of a new strategic plan.

Just because it's not the way you would have arrived there doesn't mean others are wrong.

I don't need to remind you that the last 18 months has transformed the way we work.

When you feel out of control personally, you're more likely to project that chaos onto everybody around you.