If someone didn't follow through on something when they said they would, there is a reason.

In our culture study of 1,000 Australian managers, a 'lack of accountability' was one of the top five contributors to an unhealthy team culture.

Culture is by design or by default

We all want to belong

Making culture observable

Can you point to culture?

The one thing that’s clear about culture is that culture isn’t clear.

Have you heard the story of the three goldfish?

Are you understanding or just behaving?

They are clearly wrong! But what if they weren't?

Is feedback an attack or a gift?

I punched him right in the throat. It wasn’t intentional. It was just an impulse.