Don’t Fight It (Starve It)

There was a time that I found the practice of back burning or controlled…


Lead With Purpose (Not Just Position)

Team members might comply because of a position, but they will mobilise behind…


A Better Question To Ask (After You Speak)

A lot of people talk about the vulnerability you feel in the few moments before…


What Do You Mean? (Four Tips To Reduce Miscommunication)

A single word can have a multitude of meanings.  “Ah” How does that word sound…


Seven Deadly Words (That Will Kill Your Credibility)

Have you ever heard somebody say these words? Have you uttered them yourself?…


What’s the Opposite of Being Busy? (The answer might not be what you think)

What's the Opposite of Being Busy? When we ask someone the question ‘how are…


Movement ≠ Progress (What I learned from the Starbucks comeback story)

“Sometimes going backwards is the best type of progress you can make”. Going…