What you can do about it.

If someone didn't follow through on something when they said they would, there is a reason.

Why it doesn’t happen.

In our culture study of 1,000 Australian managers, a 'lack of accountability' was one of the top five contributors to an unhealthy team culture.

What is Culture…really? – Culture is collective

The one thing that’s clear about culture is that…

What is Culture…really? – Culture is hard to define

Have you heard the story of the three goldfish?

Facing Feedback – Understanding

Are you understanding or just behaving?

Facing Feedback – Seeking

They are clearly wrong! But what if…

Facing Feedback – Welcome

Is feedback an attack or a gift?

Facing Feedback – Respond

I punched him right in the throat. It…

Facing Feedback – Initiate

Growth is central to the leadership journey. You can’t lead if you…

Elevating Empathy – Meaning

The goal of communication isn't just an exchange of words, it's a…

Elevating Empathy – Experience

You won't always be able to relate to someones circumstance, but…

Elevating Empathy – Judgement

You might know that I'm an author, trainer, coach, speaker and…