Seven Deadly Words (That Will Kill Your Credibility)

Have you ever heard somebody say these words? Have you uttered them yourself? At first glance they seem innocent, but they can kill your credibility as a leader.  “Don’t tell...


What’s the Opposite of Being Busy? (The answer might not be what you think)

What's the Opposite of Being Busy? When we ask someone the question ‘how are you?’. The typical response used to sound something like “good thanks”. Today, it’s more...


Movement ≠ Progress (What I learned from the Starbucks comeback story)

“Sometimes going backwards is the best type of progress you can make”. Going backwards may not be something you would normally associate with making progress but after...